Unfortunately, we have made the difficult decision to end the pHin monitoring service on December 20, 2021, and close the pHin business. We are grateful to the customers who have been so supportive of pHin. We understand this news is abrupt and would like to help provide answers to your questions.
Will I still be able to use my pHin?
No, the service will no longer be available once it is shut down on December 20, 2021. Your pHin monitor will no longer be actively measuring your pool chemistry. The pHin app will no longer be active but will have information on the end of monitoring services.
What about my subscription?
If you are due a refund, we are offering pro-rated refunds for the remaining portion of your current subscription. Simply click on the link below to request your refund before March 31, 2022. https://www.phinrefund.com
What should I do with my pHin?
We recommend recycling your floating pHin monitor. Best Buy stores accept most electronic devices or you can search for a local drop off location at Recycle Nation www.recyclenation.com/find
Again, thank you for your support. Please contact customer care with any questions.