Chemical Questions

Baqua Spa compatibility

Unfortunately, pHin is not compatible with Baqua Spa products as pHin uses chlorine or bromine. You would have to drain your spa completely, including any water in the pipes and equipment, and start fresh with pHin. 

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Can I add other chemicals besides the ones pHin provides?

If your pool becomes chemically out of balance, for whatever reason, pHin will detect the change and alert you if additional chemicals need to be added to the pool or hot tub in order to bring it back into balance. The pHin chemical subscription is not meant to be used with chemicals outside of our […]

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Chemicals – quantity

We expect that the vast majority (90% or so) of our customers will not need to be charged extra for additional chemicals. If we detect much higher than normal chemical usage, we'll reach out to you to discuss options and potentially identify ways to reduce your chemical consumption.

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Chemicals for large pools (residential)

pHin will work perfectly well in a large residential pool. The only thing to be aware of is that your pool may require more chemicals than are included for free as part of your subscription. There are a number of factors that impact chemical usage other than the size of the pool, such as the […]

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Chlorine question

Our chlorine is provided in 8 oz. sticks, which are specially designed to be put in the skimmer and slowly dissolve over the course of a week.  It will not damage your liner.  All of our other chemical pods float in the pool until they dissolve within 30 seconds. You also have an option to […]

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Do you monitor and ship salt?

Most members have salt levels monitored by their salt water generator.  However, if enough members have that requirement, we can look at adding it in a future version. We don’t ship the actual salt itself because the bags are generally too heavy to ship cost-effectively, however this is something that we can look at adding […]

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