Getting Started With pHin

Can I use pHin if my pool or hot tub is out of balance?

For our pHin members who are on our chemical subscription plan, we do not recommend that you use pHin or add the pHin chemical pouches, and suggest that you stay out of your pool until it’s safe to use. pHin is meant to keep your pool in a balanced and healthy state – and you […]

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Do I need to use the bridge?

Our monitor communicates via bluetooth to your phone and the wifi bridge which communicates directly with our servers.  Although you are able to just connect with your phone (if you walk out to the pool with your phone to connect with the monitor), we greatly encourage you to use the bridge for optimal communication. This […]

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How do I know when my pHin setup is complete?

Launch the pHin Mobile App and follow the instructions to set up your pHin. When you first put pHin in the water, you will receive a “testing water” message. Wait 30 minutes for the results. Make sure that you receive the blue “Perfectly Balanced” message before you jump in.   If your water is not […]

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What are the main things I need to do before I start using pHin?

pHin is designed to keep your pool or hot tub perfectly balanced. Therefore, your pool or hot tub must be in healthy working condition to allow pHin to get started and take over your chemical recommendation. There are 3 things you will need to do before you deploy pHin: – Confirm that your pool or […]

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