pHin Mobile App

Can I share the pHin app with someone else to help manage my pool?

Yes, in order for someone else to be able to access your notifications and take care of your pool/hot tub, contact pHin Customer Care (support@phin.co) with the mobile phone number and/or email address of the person that you'd like to share access to your account. Please note that it isn't possible for another person to […]

read more

Can you Change the Day of the Week for a Timed Action?

If you do the action on your desired day, from then on, you'll get future timed actions on that day. So, for example, if you receive the prompt to complete the action on Sunday, but you don't mark it complete until Monday, then the next timed action will be on a Monday.

read more

Description of the types of “Actions” provided in the mobile app

The pHin mobile app will notify you of 3 types of actions… Required "Add…now" Actions pHin is constantly monitoring your water chemistry 24×7. These actions are created when we have determined that your pool or hot tub chemistry has gone out of balance or to maintain water quality. The action is required to get the water […]

read more

How do you log in to the app?

Enter the email address or mobile phone number used when placing your pHin order.  You will then receive a verification email or text within seconds. Open the email or text on your mobile device and tap on the link. Or, you may open the email or text message on any device and manually enter the […]

read more

Troubleshooting Push Notification Issues

pHin will send push notifications to your mobile phone when your pool or hot tub has at least one required action. Recommend actions do not trigger push notifications and may be completed at your convenience. Regular priority notifications are sent once a day at 6pm. Urgent notifications for Unsafe water conditions are sent immediately between 8am […]

read more

What are timed actions?

TImed Actions are weekly maintenance actions.  The app will tell you to place chemicals into your pool weekly, regardless of your levels, to maintain your well balanced state.  

read more