pHin Pricing Questions

What happens if I purchase pHin and decide it isn’t a good match for me?

We aim for 100% customer satisfaction, so if you give the system a try and decide it's not right for you, let us know and we'll cancel your subscription. Our chemical subscribers will receive a refund based on the number of unused months and the amount of chemicals shipped. Please note, there is a $99 fee for early […]

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What is included in the pHin chemical subscription?

Included in the pHin chemical subscription is the pHin Smart Monitor, the pHin Wireless Bridge, the pHin Mobile App and access to our network of service professionals. Also included are the basic chemicals you need to maintain your pool in pre-measured amounts, including chlorine (or bromine for hot tubs), shock, pH increaser, and pH decreaser.  […]

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What is included in the pHin Monitoring Only option?

The monitoring only option includes the pHin Smart Monitor, pHin Wireless Bridge, pHin Mobile app, and access to our network of service professionals. pHin will still simplify water care, whether in your chlorine/bromine/salt pool, hot tub or swim spa, by monitoring your water chemistry, and providing chemical readings and recommendations to keep your water healthy. […]

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Do you offer “seasonal” pricing?

If you winterize your pool and shut it down, then you should purchase the Seasonal plan. Additional months can be purchased separately. If, however, you don’t winterize or drain your pool for the off-season, and you keep it open, just not heated or in use, then you should sign up for the year round plan, […]

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Do you offer a Veteran discount?

Yes, we offer a 5% discount for Veterans on initial purchase. Please contact support@phin.co after you've made your purchase to receive the refund on your order.

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If I have a chemical subscription, will I have to pay for additional chemical pods?

pHin is designed to maintain the health of your pool or hot tub. The pHin monitor measures pH, ORP and temperature. pHin actions are for balancing pH and sanitizer, and all chemicals required to balance those are included in our chemical subscription. The volume of chemicals allocated to our chemical subscribers is based on the […]

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Is there a discount if I purchase more than one pHin?

Get 10% off additional pHin subscriptions (of equal or lesser price) when purchasing two or more. For more than 5 pHins please contact sales@phin.co  

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Large pool pricing

To keep things simple, we have just one price for residential pools. Our chemical subscription is sized for average residential pools, which are about 20,000-25,000 gallons. The majority of our customers are within that. We have many who have larger pools, but they are used to paying more for chemicals, and understand that they will likely […]

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Pool opening kit?

The seasonal subscription doesn’t include the chemicals for winterizing/opening your pool. Our subscriptions assume that the pool water is already in a somewhat balanced state.   pHin maintains a properly balanced pool for the duration of the subscription. For a seasonal subscription, you'll have the option of tapping a button in the pHin Mobile App […]

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Small Pool Pricing

To keep things simple, we have just one price for residential pools. We'll come out with separate pricing for very large commercial pools later. If your pool is smaller than 10,000 gallons, we recommend that you purchase our pHin without the chemicals subscription. You can find out more about our pricing at: https://www.phin.co/store/  

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