Browse by TopicCreate a Support Case
- Baqua Spa compatibility
- Can I add other chemicals besides the on...
- Chemicals – quantity
- Chemicals for large pools (residential)
- Chlorine question
Chemical Subscription Questions
- Error When Taking Photo of Test Strip
- How do I change the credit card on my ac...
- How does pHin work if I don’t have...
- My hair turned green after swimming̷...
- Opening Your Pool for Swim Season
General Troubleshooting Tips
- Algae bloom
- Clearing the Android Bluetooth Cache
- How do I submit a troubleshooting ticket...
- How to cap-swipe your pHin Monitor
- How to reset your bridge
Getting Started With pHin
- Can I use pHin if my pool or hot tub is ...
- Can I use pHIn to open my pool?
- Do I need to use the bridge?
- How do I know when my pHin setup is comp...
- What are the main things I need to do be...
Mobile App Troubleshooting Results
- Bridge Setup Not Completed
- Monitor Setup Not Completed
- pHin Bridge Cannot Access the Internet
- pHin Bridge is Not Connected to Wifi
- pHin Bridge Not Checked In
Monitoring Only Subscription Questions
pHin Mobile App
- Can I share the pHin app with someone el...
- Can you Change the Day of the Week for a...
- Description of the types of “Actio...
- How do you log in to the app?
- Troubleshooting Push Notification Issues
pHin Pricing Questions
- Do you offer “seasonal” pric...
- Do you offer a Veteran discount?
- If I have a chemical subscription, will ...
- Is there a discount if I purchase more t...
- Large pool pricing
pHin Product Questions
- Can I put the pHin Smart Water Monitor i...
- Do the pHin chemical pods work in above-...
- Do you ship internationally?
- Does the monitor use WiFi or bluetooth?
- How does pHin work?
Problems with the pHin Smart Water Monitor
PSOD - Pool Service on Demand Questions
Still Need Help?
No worries, our customer care team is standing by!Contact us
Responses within 24 hours